Directors Greg and Lynda Morel
Greg and Lynda Morel

Omega Customs & Forwarding Ltd is privately owned and operated. The Company was incorporated in 1993. We operate as an International Freight Forwarding and Customs Broker. As an independent Broker, we are able to look at a customer’s needs and requirements and nominate a Service Provider, who we know will best handle that particular order and meet the desired expectations of our customer for that particular shipment.

The import and export process can be a very challenging and time consuming experience, but it need not be. We take the stress and worry out of the process for you by handling the formalities involved on your behalf. We think it wiser to let you concentrate on your core business (what you do best) and let us help make the importing or exporting process a more simplified and enjoyable experience for you (what we do best).

Whether it be personal and household effects, an urgent courier shipment, a motor vehicle, perishables, collector’s firearms, dangerous goods or regular commercial shipments, we treat each one with the same professional and personal service. If you entrust your shipment to us, we will go the extra mile to ensure it moves smoothly from A to B and that you are kept informed during the process. Communication is everything so in the event that something does go wrong or there are delays incurred that this is communicated to you in a timely manner, so there are no surprises at the end of the day.

We have many customers that have been with us since we commenced business and we are also servicing many customers that have been with us, since they commenced business. The key, we believe, is a combination of excellent service at a competitive price.

Relationship and loyalty are two core values of our Company. We want to develop long term relationships with our customers and we work with carefully selected Service Providers, who we have established a good working relationship with also.

While our office is based in Auckland, New Zealand, we can process your import or export cargo to and from most origins and destinations around the world.

Omega Customs & Forwarding can assist with the following services;

Andrew McLaughlin

Andrew McLaughlin
Customs Broker
Email Andrew

Stephanie Branch

Stephanie Branch
Admin/Customer Services
Email Stephanie

Air Freight

Import or Export, consolidated or direct shipments. On-line track and trace available.

(Metro and Inter City)

We can assist with Auckland metro or Intercity deliveries – FCL swing lift or flat deck, general cartage, Hiab, tail-lifter, or urgent courier delivery service.

Sea Freight

Import or Export, both FCL (Full Container Load) and consolidated LCL (Less than a Container Load). On-line track and trace available.

Courier Services

Omega can offer competitive courier options for your smaller shipments or urgent orders. Be it import or export. In some cases, it can be more cost effective to move those smaller shipments via courier as opposed to air freight.

Customs Clearance /
Tariff Consultancy

Omega Customs is able to process your import or export clearances in a timely manner via our direct interface with the NZ Customs Service. With over 50 years combined experience in this area we are happy to assist with tariff consultancy or concession applications as well.

Marine Cargo Insurance

Do you require marine insurance cover for your air freight or sea freight shipments? Omega can assist you with your insurance cover.

Personal/Household Effects

Emigrating or moving overseas for a period and not sure what to do or how to go about packing and moving your household and personal effects. Give us a call, we will be happy to assist you with options for moving your P/Effects. If you have a household lot of goods to move, then arranging a FCL (Full Container Load) maybe the best option to look at. If you are looking for significant cost savings, then Omega can assist with this.

Storage and Distribution, including Third Party Logistics (3PL)

Looking for a reputable Company to handle your storage and distribution needs or looking for someone to handle your Third Party Logistics (3PL) requirements? We at Omega work with a number of Companies who can assist you in this area. Again, it’s about letting others do what they do best, so you can continue to do what you do best. It’s also about having that peace of mind, that your goods are being handled professionally and that real time access is available to inventory or status reports and if required, the ability to track and trace orders at any given time, so you are kept informed as to the current status of orders in progress so you can keep your customers informed about pending orders or deliveries.